At Pool Signs Australia, we are committed to providing exceptional customer service to ensure you have the best experience when purchasing our premium pool safety signs. Whether you have a question about installation, compliance, or an existing order, our team is here to help.

How to Reach Us

Phone Support
Call us at 13 52 32 during our business hours for immediate assistance.
Operating Hours: Monday – Friday, 9 AM – 5 PM (AEST)

Email Support
Send us an email at sales (@) poolsigns.com.au, and we’ll respond within 24 hours on business days.

Live Chat
Use our live chat feature on the website for quick responses from our support team. Available Monday – Friday, 9 AM – 5 PM (AEST).

Frequently Asked Questions (FAQs)

Check out our FAQ page for instant answers to common questions about installation, compliance, warranty, and shipping.

Warranty & Returns

All our signs come with a 3-Year Warranty for peace of mind. If you experience any defects or damage, visit our Warranty page and Returns page for detailed instructions on how to make a claim.

Order Tracking & Shipping

Express Shipping
We offer fast delivery Australia-wide.

Order Tracking
Once your order is shipped, you’ll receive a tracking link via email.

For any shipping-related inquiries, contact us at sales (@) poolsigns.com.au.

Installation Support

Every order includes a Free Installation Pack for easy setup. Need further assistance? Check our Installation Guide or contact us for expert advice.

Custom Orders & Bulk Discounts

Looking for custom signage or bulk discounts for councils, hotels, or strata pools? Reach out to us at sales (@) poolsigns.com.au for a custom quote.

We're Here to Help!

No matter what you need, our team is ready to assist. Contact us today, and let’s make your pool area safe, compliant, and long-lasting with Pool Signs Australia.